1. General Terms.
In consideration of hosting services to be delivered, Customer agrees to be bound by the following terms and conditions:

• 1.1. Customer agrees to pay, in advance of each monthly service term, for hosting services to be rendered.
• 1.2. Customer agrees to be bound by the service term selected on the online order form or via applicable promotional codes that may require Customer to order Vurta's service for a certain minimum period of time.
• 1.3. Customer agrees to a no-refund policy in advance. Setup fees and monthly web hosting service fees are non-refundable.
• 1.4. Non-Payment of services shall result in a 5-day notice of disconnection. All payment failures must be cured within 5 business days from invoice due date or account will be suspended. Account termination will result from invoices overdue for 30 days.
• 1.5. Vurta is not and shall not responsible for data integrity for any accounts that are terminated, disconnected, or interrupted because of Customer's failure to pay for Vurta's services.
• 1.6. Customers agree to pay all taxes applicable to your account.

2. Agreement for Services.

•  2.1. Vurta will provide, and Customer will purchase and pay for, the Web hosting services (the "Services"), according to the service fees specified in the Order for the applicable Service Description. Customer acknowledges that the service, and service fees have been communicated to the Customer, and that Customer is aware of all applicable charges as per the Agreement. Customer also understands that no promotional offers will apply to their individual service unless said promotional offers are specified in this Agreement.

3. Payment.

• 3.1. Establishment and provision of service is contingent upon receipt of payment from Customer to Vurta
• 3.1.1. Customer must pay in full for the Services before Vurta begins to provide the Services to Customer. Invoices are generated 5 days before renewal and customer agree that if paying by credit card, recurring billing will be billed and charged automatically on the date the invoice is generated and that Vurta may apply the amount due at any time to the credit card listed on file.
• 3.1.2. Setup fees will be charged and are due at the time of the Customer's initial request of the Services requiring setup.
• 3.2. Payment is due on the defined monthly recurring billing date of each month (invoices will be sent 5 days prior to due date). All returned checks will be charged a US$20.00 service fee. Service will be interrupted on accounts that reach 5 days past due. If payment has not been received by the fifth overdue day, accounts will be suspended and not released until the balance has been settled, and a re-activation fee US$100 paid. Accounts that are not collectable by Vurta will be turned over to an outside agency for collection. If your account is turned over for collection, you agree to pay to Vurta a "Processing and Collection" Fee of not less than Fifty (US$50.00) Dollars nor more than Two Hundred (US$200.00) Dollars.

4. Delinquent Accounts.

• Vurta may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, and any collection fees to which Vurta may be entitled under this Agreement or under applicable law.

5. Account Cancellation.

• Customers may freely cancel their account at any time, for any reason or for no reason, by contacting our Customer Service department.
  
  Once a Customer has cancelled their account before the renewal date, no more charges will be billed to the account. Cancellations on or after renewal will be charged renewal fees.
  
  Paypal paying customers canceling their Paypal subscription payment does not warrant cancellation of service. All cancellations must go through our Customer Service department. Customer's can terminate their account for any reason or for no reason. However, Customer understands and agrees that Vurta does not provide pro-rated or any other kinds of refunds on cancellations. All fees Customer has paid shall be nonrefundable.
  

6. Refunds and Disputes.

IMPORTANT NOTICE: EXCEPT AS EXPLICITLY PROVIDED IN THIS SECTION 6, ALL PAYMENTS TO VURTA ARE NONREFUNDABLE.

• All payments to Vurta are nonrefundable. This includes any setup fees and monthly fees regardless of usage. All billing disputes must be reported within thirty (21) days of the time the dispute occurred. Disputed charges to your credit card issuer, also known as chargebacks, which, in Vurta's sole discretion, are invalid under the terms and conditions of this Agreement, will result in service interruption, and reconnection fees to restore the desired service.
  
• Without waiving any of its other rights under this Agreement, Vurta offers to its Customers a 21-day money-back guarantee on fees for hosting services only (the "21-Day Guarantee"). If for any reason you cancel your account by contacting our Customer Service department and submitting it to Vurta, within twenty-one (21) days of the beginning of your service, Vurta will refund your money with no questions asked; provided, however, that you have never previously obtained a refund under the 21-Day Guarantee. If you have ever previously obtained a refund under the 21-Day Guarantee, your account will be canceled, but no money will be refunded to you.
  
• Please note that the amount refunded to you will be the amount you paid for hosting services only, and will not include any of the following fees:
  • Setup fees,
  • Fees for domain name registrations,
  • Fees charged for exceeding your allotted disk storage space or bandwidth,
  • SSL certificate fees,
  • Web design fees,
  • Web site marketing fees,
  • Any add-on services, features, software, and
  • Any other fees for services involving a third party.

The 21-Day Guarantee is subject to all of the following limitations:

• You are entitled to a maximum of one (1) 21-Day Guarantee.
  If you do not cancel your account within twenty-one (21) days of the beginning of your service, your right to the 21-Day Guarantee shall expire forever and may not be revived under any circumstances, without the prior express written approval of Vurta.
• You may not transfer the 21-Day Guarantee to any third party.
  You agree that you will not circumvent the restrictions on the 21-Day Guarantee described in this document, or attempt to circumvent those restrictions by any meansluding, but not limited to, the following actions:
  • Creating multiple accounts, using the same or different customer name;
  • Canceling your account for the sole purpose of obtaining a refund and then registering for a new account;
  • Organizing multiple business entities or using assumed business names for the purpose of circumventing these restrictions;
  • Knowingly providing false or misleading information when you register for your account; or
  • Requesting a refund under the 21-Day Guarantee at any time after you have already received a refund under that guarantee.
    
• If you violate any provision of any of the following policies of Vurta, you will not be eligible for the 21-Day Guarantee:
  Terms of Service (TOS);
  Acceptable Use Policy (AUP); or
  No-Spam Policy (NSP).
• Changes to your service including, but not limited to, adding new services, removing services, or changing the type of hosting plan you have do NOT make you eligible for an additional 21-Day Guarantee. The 21-Day Guarantee applies to your first order of Web hosting services from Vurta and does not apply to any changes to your service at any time. Furthermore, if accounts are cancelled within 24-hours of account creation, no fees will be refunded.

7. Customer agrees not to engage in any activity that violates any international, foreign, federal, state, or local laws applicable to the service terms described in this Agreement.

8. Vurta reserves the right to discontinue service to any Customer it deems, in its sole discretion, violates any condition of service including, but not limited to, the following:

• 8.1. the Acceptable Use Policy, or
• 8.2. the No-Spam Policy.

9. Backups.

• 9.1. In order to allow us to provide the best service to you, Vurta accounts are backed up daily and weekly. However, these backups are intended for Vurta's administrative purposes only, to allow us to provide excellent service to our customers. As part of its commitment to first-rate customer service, Vurta always seeks to create complete and accurate backups of customer accounts.
• 9.2. Even the best and most complete and redundant backup systems can and do fail for a variety of reasons, despite the best efforts of the Web hosting service. THEREFORE, VURTA DOES NOT GUARANTEE THE AVAILABILITY, COMPLETENESS, CURRENCY, OR INTEGRITY OF THESE BACKUPS OR THE DATA THEY CONTAIN. Consequently, you must not rely upon the availability, completeness, currency, or integrity of these backups.
• 9.3. Customers are responsible for maintaining their own backups on their own personal computers or other computers.
• 9.4. Vurta does not provide any sort of compensation for lost, inaccurateomplete, or outdated data in the event that Vurta's backups do not function properly, regardless of the reason(s) for any such malfunction, even if the malfunction was due to the fault or negligence of Vurta or any of its employees or agents, and regardless of whether Vurta had been informed of the possibility of such malfunction, or any fault or negligence that might cause it.
  9.6 If an account has been suspended or terminated for any reason, Vurta maintains the right to refuse to provide files stored on your account unless a fee of no less than fifty (50), and no more than two-hundred (200) US Dollars is paid. The charge is entirely to Vurta's discretion.
• 9.7. In the event that you need to recover data from a backup, Vurta will use reasonable efforts to restore data to your account from the appropriate backup. HOWEVER, PLEASE NOTE THAT THIS SERVICE IS INTENDED TO COMPLEMENT YOUR OWN BACKUPS TO YOUR OWN COMPUTER, AND IS NOT A SUBSTITUTE FOR THOSE BACKUPS. AGAIN, Vurta DOES NOT GUARANTEE THE AVAILABILITY, COMPLETENESS, CURRENCY, OR INTEGRITY OF ITS BACKUPS.
• 9.8. You understand and agree that Vurta's backup policy does not create any warranties for whose breach Vurta can be held liable.

10. Customer agrees to defend, indemnify, and hold harmless Vurta, and the parents, subsidiaries, successors, assigns, employees and agents of Vurta against any losses, claims, damages, liabilities, penalties, actions, proceedings or judgments (collectively, "Losses") to which an indemnified party may become subject and which Losses arise out of, or relate to this Agreement or Customer's use of the Services, and to reimburse an indemnified party for all legal and other expensesluding reasonable attorneys' fees incurred by such indemnified party in connection with investigating, defending, or settling any Loss whether or not in connection with pending or threatened litigation in which such indemnified party is a party.

11. VURTA SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY INDIRECT, ACCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF USE, OR LOSS OF DATA RESULTING FROM THE USE OF VURTA'S SERVICES BY CUSTOMER OR ANY THIRD PARTIES, REGARDLESS OF THE FORM OF ACTION OR THEORY OF LIABILITY, OR

• 11.2. ANY LOSS OF DATA RESULTING FROM DELAYS, NONDELIVERIES, MISDELIVERIES OR SERVICE INTERRUPTIONS.
  

12. VURTA PROVIDES THE SERVICES AND PRODUCTS AS IS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. Vurta DISCLAIMS ALL WARRANTIES OF NON-INFRINGEMENT OF ANY THIRD-PARTY RIGHTS, AND DISCLAIMS ALL IMPLIED WARRANTIESLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER SHALL BE SOLELY RESPONSIBLE FOR THE SELECTION, USE, AND SUITABILITY OF THE SERVICES AND Vurta SHALL HAVE NO LIABILITY THEREFOR.

13. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VURTA DISCLAIMS, ALL WARRANTIES, REPRESENTATIONS OR OTHER ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE INFORMATION ACCESSED FROM, OR THROUGH, THIS SERVICE, THE SYSTEMS WHICH PROVIDE IT, AND THE INTERNETLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, OR NON-INFRINGEMENT OF ANY THIRD-PARTY RIGHTS.

14. VURTA DOES NOT ASSUME ANY LIABILITY FOR THE COMPLETENESS, ACCURACY, OR USEFULNESS OF ANY INFORMATION DISCLOSED OR MATERIALS ACCESSED THROUGH ITS SERVICES, ITS SYSTEMS, ITS NETWORKS, OR THE INTERNET.

15. No Waiver of Rights by Vurta
Any failure by Vurta to enforce this Agreement in every instance in which it might apply does not amount to a waiver of any of Vurta's rights.

16. Arbitration.
ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS CONTACT OR ANY BREACH THEREOF IN EXCESS OF $250.00 SHALL BE SETTLED BY ARBITRATION IN ACCORDANCE WITH THE COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION, AND JUDGMENT UPON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT OF COMPETENT JURISDICTION.

17. Notices.

• 17.1. From Vurta to Customer.
  • Vurta will notify you by e-mail of any notices that Vurta is required to provide to you under this Agreement, at the most current e-mail address you have provided to Vurta
  • By entering this Agreement, you consent to receive notices by e-mail. You are solely responsible for ensuring that Vurta has your most current e-mail address, and Vurta shall not be responsible for any lost, misdirected, bounced, forwarded, or undeliverable e-mail that Vurta sends to the most current e-mail address you have provided to Vurta
    
• 17.2. From Customer to Vurta
  • Unless otherwise specified in this Agreement, notices to Vurta shall be sent via our contact form.
    

18. Governing Law.
This Agreement shall be governed by and construed in accordance with the laws of the United States of America, without regard to choice of law or conflicts of law provisions that would cause the application of the law of another jurisdiction.

19. Currency.
All monetary amounts to which this Agreement refers shall be in United States dollars.

20. Entire Agreement.
This Agreement including all of its component parts, comprises the entire agreement between you (the Customer) and Vurta, and supersedes any prior or previous agreements between you and Vurta with respect to the subject matter of this Agreement; provided, however, that you agree that you shall be subject to any additional terms and conditions of which Vurta notifies you from time to time, pursuant to this Agreement.

21. No Oral Modification of this Agreement.
This Agreement may not be modified orally.

22. Assignment.

• 22.1 Customer shall not assign or attempt to assign its obligations under this Agreement without Vurta's prior and express written consent to such assignment.
• 22.2. Vurta may assign any or all of its rights and obligations under this Agreement at any time without prior notice to or consent of Customer.

23. Consent to Jurisdiction; Venue.
Jurisdiction and venue for arbitration or litigation of any dispute, controversy, or claim arising out of, in connection with, or in relation to this Agreement, or the breach thereof shall be proper only in a venue determined Vurta.

24. Choice of Law.
For all purposes, this Agreement shall be deemed to have been made within the United States of America. This Agreement shall be governed by the laws of the United States of America.

25. Force Majeure.
Vurta shall not be liable or deemed to be in default for any delay or failure in performance under this Agreement or interruption of service resulting directly or indirectly from acts of God, civil or military authority, acts of public enemy, war, terrorism, riots, civil disturbances, insurrections, accidents, fire, explosions, earthquakes, floods, the elements, strikes, labor disputes, shortages of suitable parts, materials, labor or transportation, magnetic interference, interruptions of electrical power or other utility service, unavailability of any telecommunications or wireless service or connection to any telecommunications or wireless service, or any cause beyond the reasonable control of Vurta.

26. Severability of Terms of this Agreement.
In the event that any portion of this Agreement is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties hereto, and the remainder of the provisions shall remain in full force and effect.

27. Limitation of Actions Arising Under this Agreement.
Any cause of action you may have with respect to Vurta's performance or alleged non-performance of this Agreement must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is forever barred.

28. Denial of Service
Vurta reserves the right to refuse or discontinue service to anyone at our sole discretion.

29. Abuse of Vurta Staff or Support Personnel.

• 29.1. At Vurta, we take pride in providing excellent service to all of our customers. It is our policy always to treat our customers with the highest level of respect and courtesy. In return, we expect the same respect and courtesy from you.
• 29.2. If our staff feels that you are consistently engaging in abusive content toward them, or addressing them in a demeaning or rude manner, your account(s) may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for abusive conduct, customers will be given five (5) days' notice to find a new Web host. We will issue a refund only for the unused portion of pre-paid service.
• 29.3. Abusive conduct includes, but is not limited to, the following behaviors:
  • Repeatedly addressing members of our staff in a demeaning or rude manner;
  • Using profanity in any oral or written communications with our staff, by any medium of communicationluding but not limited to e-mail, instant messages, chat, text messaging, fax, postal mail, telephone, voice over Internet Protocol (VoIP), or in-person communication;
  • Yelling or shouting at our staff;
  • Deliberately using all capital (uppercase) letters in any written communication to our staff;
  • Insulting our staff because of their personal characteristics, or on the basis of their race, ethnicity, national origin, sex, sexual orientation, religion, or housing or economic status; or
  • Deliberately providing false information to our staff for the purpose of harassing them or wasting their time.

30. Additional Terms and Conditions for Reselling Our Services
Many of OUR customers wish to resell OUR services to third parties who become their customers. The additional terms and conditions in this section apply to the resale of OUR services. YOUR account with Vurta allows YOU to resell OUR services, subject to all the terms and conditions of YOUR agreement with US. However, please note that YOU do not have to resell OUR services. As long as YOU comply with all the terms and conditions of YOUR agreement with US, YOU may simply use OUR services for YOUR own Web sites and for any lawful purpose.

Reseller Terms

R1. No Free Services to Be Offered.

• YOU may not use YOUR account or OUR services to offer any of the following kinds of FREE services but are not limited to:
  • Free Web hosting services;
  • Free e-mail services;
  • Free image hosting;
  • Free trial accounts.
  • If YOU are found providing free services, as outlined but not limited to the above, WE may suspend or terminate YOUR account, with or without notice.